Returns & Refunds
Polar Bear Garage Sale values your trust. We are proud of the quality of our products and hope you will love them. If you are not happy with any purchase you make from PBGS, you can return it to us--unused, in its original condition, and if possible in its original packaging--for a full refund. Please follow these simple steps:
(1) Within 14 days of receiving your purchase, contact us at firstname.lastname@example.org to obtain a Return Authorization Number; we cannot accept returns sent to us without an authorization number.
(2) Within 14 days of receiving your authorization number, pack up your product, put your Return Authorization Number on the outside of the package, and send it back to us at the following address:
Polar Bear Garage Sale
2967 Marsh Elder Drive South
Jacksonville, FL 32226
The day we receive and inspect your return, PBGS will refund the full cost of your product (not including shipping charges, as these are non-refundable). Do please remember that in order to be eligible for a refund, items must be returned unused and in original condition; they must be returned to us within 30 days of delivery.