Terms of Service

Age of Consent:
By making a purchase on our site, you signify that you are an adult and the authorized user of whatever credit or debit card or PayPal account you have employed to make your payment.

Contact Us:
email us at polarbeargaragesale@comcast.net
text us at 904-382-8005
write us at Polar Bear Garage Sale
2967 Marsh Elder Drive South
Jacksonville, FL 32226

Coupons and Discounts:
If you have a Polar Bear Garage Sale coupon code, enter it on the checkout page to receive your discount. We frequently send out coupon codes to all the customers on our mailing list: sign up for our newsletter to make sure you’re included.

Currency:
All prices on the Polar Bear Garage Sale website are in US dollars.

Payment Options:
You can pay for your purchase at Polar Bear Garage Sale with PayPal. If you prefer, you can pay with your debit or credit card from Visa, MasterCard, American Express, JCB, Discover, or Diners Club.

Quick Questions about Products or Orders:
For fastest response, email us at polarbeargaragesale@comcast.net or text your question to 904-382-8005

Returns & Refunds:
Polar Bear Garage Sale values your trust. We are proud of the quality of our products and hope you will love them. If you are not happy with any purchase you make from PBGS, you can return it to us--unused, in its original condition, and if possible in its original packaging--for a full refund. Please follow these simple steps:
(1) Within 14 days of receiving your purchase, contact us at polarbeargaragesale@comcast.net to obtain a Return Authorization Number; we cannot accept returns sent to us without an authorization number.
(2) Within 14 days of receiving your authorization number, pack up your product, put your Return Authorization Number on the outside of the package, and send it back to us at the following address:
Polar Bear Garage Sale
2967 Marsh Elder Drive South
Jacksonville, FL 32226
The day we receive and inspect your return, PBGS will refund the full cost of your product (not including shipping charges, as these are non-refundable). Do please remember that in order to be eligible for a refund, items must be returned unused and in original condition; they must be returned to us within 30 days of delivery.

 

Robots for Polar Bears:

PBGS No-Tech Robots for Polar Bears are unique decorative assemblages created from an assortment of reclaimed materials. They are designed exclusively for Polar Bear Garage Sale by Florida artist Matthew Murnane. His one-of-a-kind No-Tech Robots are sold as decorative objects only. They can add style to your bookshelf or desktop and hold a small note or photo; their sale helps raise money for polar bear preservation; beyond this, they have no practical function. They are not toys, not designed to withstand active play, and NOT SUITABLE FOR CHILDREN. Your purchase of one of these robots signifies your acceptance of responsibility for placing it safely.

Shipping: 

Polar Bear Garage Sale ships throughout the United States, in eco-responsible packaging. We process most orders on the day they arrive; all orders are in the mail within 48 hours of completed payment. Polar Bear Garage Sale will ship your order by USPS first-class or Priority Mail; most packages arrive at their destinations within five days of mailing. The cost of shipping is $3.00 per item. Regrettably we are not yet set up to ship outside the US.

Suggestions: 

If you have suggestions about how we might improve our products or our customer service, Polar Bear Garage Sale wants to hear them: please email us at polarbeargaragesale@comcast.net or write to us at Polar Bear Garage Sale, 2967 Marsh Elder Drive, South, Jacksonville, FL 32226

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